Privacy Policy
Last Updated: October 2026
Overview & Website Purpose
Gastonia Water Damage Help operates https://waterdamagegastonia.com as an independent informational website and telephone referral resource. This Privacy Policy describes how information is handled when you visit our website or call our telephone line.
Information Handling & Web Analytics
We do not require user accounts, logins, or online form submissions. We do not sell personal visitor data or use commercial advertising/remarketing pixels.
This website uses Google Analytics (specifically Google Analytics 4 via Google tag) to collect aggregated, non-personally identifiable usage data and technical statistics. This includes information such as pages viewed, time spent on pages, browser type, operating system, approximate geographic region, and referral sources.
Google Analytics uses cookies and similar identifiers to measure website interactions. You can manage or disable cookies through your web browser settings. Furthermore, you can prevent your browsing data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Telephone Inquiries & Call Processing
When you place a call to our published telephone number ((704) 312-9486), your call is routed through an automated telecommunications routing system to connect you with an independent service provider servicing your local area.
During this telephone connection, standard telecommunications routing data—such as your caller ID phone number, call duration, timestamp, and the telephone carrier routing details—is processed by the telephony network provider and call buyer network solely to facilitate and bill the call connection. Any property address, insurance details, or damage descriptions you share over the phone are provided directly to the independent business answering the call.
Third-Party Service Providers
Because we operate strictly as a referral platform, independent contractors who receive referral calls maintain their own privacy practices and operational policies. We encourage callers to discuss privacy, estimates, and data handling directly with the contractor performing work.
Policy Updates
If our operational practices change, this document will be updated accordingly. Please also review our Terms of Use.